PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

YOUR USE OF THIS SITE OR PLACEMENT OF ANY ORDER IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS.

Acceptable Use Policy (AUP) and Terms & Condition (T&C) Likas Biz issues this documents. The company shall be known throughout this document as Likas Biz. 

Important Notice

All Payments To Likas Biz for Domain, Shared Hosting Have a 30 days Money Back Guarantee.

 

Guarantee

Any payments for subscribing to our Domain, Shared Hosting have a 30 days money back guarantee. Domain name registration, SSL Certificate, reseller hosting, VPS, dedicated hosting and other services are not benefit from this guarantee. If you have violated our AUP or T&C, the thirty (30) days money back guarantee no longer applies to you.

 

Agreement

All services provided by Likas Biz may be used for lawful purposes only. Transmission, storage, selling or presentation of any information, data, item, product or material in violation of any Malaysia or any other country law is prohibited. this includes, but is not limited to: copyrighted material, material that is threatening or obscene, material that is "adult only" content, selling illegal product, item or material protected by trade secrets and other statue. The subscriber agrees to indemnify and hold harmless Likas Biz from any claims resulting from the use of the service which damages the subscriber or any other party.

 

Examples of Non-Acceptable Contents, Links, Items or Products:

Pirated Software

Adult Websites

Torrents

Hacking Programs or Archives Warez Sites

Illegal MP3's

Spamming Software

Scamming, Phishing & Gambling

Virus, Malware, Adware & Harmful Contents

Defamatory Statement

Selling Item or Product that are Deemed to be illegal

Selling of Health, Medicine, Beauty, Supplement or Consumable

Product that are not Approved by it's Respective Government Body

 

Background Running Programs

We do not allow background-running programs. this includes any IRC related software such as bouncers and bots. In certain cases we may allow programs to run continually in the background, these are considered on a one to one basis and an extra charge will be incurred based on system resources used and operational maintenance needed.

 

Hosting Banned Scripts and Contents

You are free to use any scripts you wish provided they do not affect the normal operations of the server and they are not mentioned specifically below. Scripts that are commonly known for causing server disruption include large cgi-based message forums, auctions and banner exchanges. In the event a script affects normal server and/or administrative operations, Likas Biz reserves the right to disable the account pending clients cooperation and resolution.

 

Scripts and contents we do not allow:

AutoSurf, PPC, PTC or PTS sites

Banner-Ad services

Broadcast or Streaming of Live Events

Bruteforce Scripts

Chat servers/scripts of any kind are strictly prohibited

Videos or Audios Sharing/Serving Website

Torrents

File Dump and Mirror Scripts

Fraudulent Sites

High-Yield Interest Programs (HYIP)

Image Hosting Scripts

Investments Sites such as E-Gold, Forex, MLM & Pyramid

Scheme

IP Scanners

Mail Bombers or Spam Scripts

Mailer Pro

Primarily drive traffic to another site

Proxy Scripts and Anonymizes

Topsites

Lottery and Gambling Scripts

Hacking scripts, archives and programs

Distribution and/or Transmission of Obscene or Indecent

Speech or Material

Violation of indecency and obscenity laws can results un criminal penalties.

 

Scripts banned on Shared Hosting but can be run on Dedicated Server:

Although chat servers/scripts, banner exchanges and cgi-based forum are banned by Shared Hosting package, we do provide dedicated server service for our clients to run this type of scripts.

 

Disk Space

The storage capacity provided with the hosting package plan you have purchased is defined as disk space. It is used in order place content such as your web pages, database and email accounts. You can not use provided disk space as backup storage, medium foe file transfer (via FTP, HTTP and etc,), or file sharing storage except in dedicated hosting.

 

In order to use this space for shared hosting, you have to respect the following conditions:

 

You may only store your website's content. It is forbidden to use it for personal or unrelated pieces of data that are not part of your website.

 

If Likas Biz detects you are using the disk space for other purpose, Likas Biz can end the hosting contract and terminate your account.

 

Bandwidth and Data Transfer

The bandwidth used by your websites and the data transfer are limited by system resource usage. Likas Biz could step in to suspend or terminate your account if your bandwidth usage causes latency or problems to other customers.

 

We do not allow any kind of media download websites, especially websites that exist specifically to enable people to download files (such as program, scripts, audio, video, ROMs, emulators, cheats, torrents, etc.).

 

Backup

All services hosted in our servers are equipped with data mirroring capability where all data are stored in two hard disks in real-time to prevent data lost during hardware failure, also known as RAID.

 

Scheduled backup applies to shared hosting packages as advertised where data are backup weekly (exact schedule may differ) into a remote backup storage for safe keeping purpose. To improve backup efficiency, shared hosting accounts with used storage exceeding 30GB will be excluded from scheduled backup. Shared hosting accounts that generate or produce errors during backup can cause failure to backup the specific account. However, data mirroring will still be applied to protect against data lost.

 

Backup performed manually via cPanel backup or Softaculous backup in shared hosting services will be stored in the storage within the shared hosting accounts. Once manual backup is completed, users are required to download the backups into their local computer storage for safe keeping. Backups which has been performed manually by users will be deleted after 3 days.

 

Services other than shared hosting, such as VPS, smart servers, dedicated servers and cloud servers have data mirroring applied. Customers of such services are encouraged to purchase separate remote backup storage if scheduled backup is required.

 

A service charge will be incurred for customers who request to restore data from the schedule backup, depending on the availability of the schedule backup.

 

System Resources

The most important limitation of a shared web hosting service is the resources allocation. System resources are mainly CPU and RAM which are used by software and your websites.

 

Likas Biz limits its to a 5% system resource usages. It is a maximum of 5% of the total system resources that can be used by a single customer. That applies to all clients hosted on the same server.

 

If your account uses too much system resources, Likas Biz support staff will notify you.

 

In this situation, you have 2 solutions. you can fix the situation by using less system resources or you can migrate to a dedicated server. In some cases, where the use of resources would reduce the availability of services to other customers, your site could be temporarily suspended or moved to an independent server for a period of up to 1 week so you can fix the situation.

 

You may not use any system resources or our services to offer any free services including but not limited to free hosting, free email service, free application hosting, free websites, free blogging service and free image hosting.

 

You may not use database service provided for your shared hosting account to serve any external application not hosted in our web servers. You may use our web based PHPmyAdmin to manage your MySQL database.

 

These rules are written to prevent misuse of the Likas Biz offers (bandwidth, disk space and system resources) in order to give assure your entire satisfaction using the amazing Likas Biz web hosting offers.

 

Intellectual Property Rights

Material accessible to you through Likas Biz Services may be subject to protection under the Malaysia or any other country copyright laws or laws protecting trademark, trade secrets or proprietary information. Except when expressly permitted by the owner of such rights, you must not use the Likas Biz Service in a manner that rights with respect to any material, which you access or receive through the Likas Biz Network. If you use a domain name in connection with the Likas Biz Service or similar service, you must not use that domain name in violation of any trademark, service mark or similar rights of any third party.

 

Defamation

Defamatory speech distributed over the Internet can result in civil liability for the defamer. Defamatory information is not allows in all of our service and we are not responsible for any damages caused.

 

Refusal of Service

Likas Biz reserves the right at its sole discretion to refuse or cancel service. Violation of any of Likas Biz Rules and Regulations could result in a warning, suspension or possible account termination. Accounts terminated due to policy violations will not be refunded. Free domains which have been granted for customers paying annually are released to the customer at the end of there hosting period. Domains terminated due to policy violations will not be released to the customer.

 

Email Policy

The following mailing activities are prohibited:

(1) Spam - Likas Biz does not tolerate spam, whether legal or illegal. bulk unsolicited email is automatically considered spam.

(2) Forgery of email headers (Do not fake email header information to misdirect or otherwise "spoof" another party for any reason, including without limitation to evade detection.).

(3) Use of Likas Biz network for the receipt of replies to unsolicited emails.

(4) Spamming via third-party proxy, aggregation of proxy lists, or installation of proxy mailing software.

(5) Configuration of a mail server to accept and process third party messages for sending without user identification and authentication.

(6) Hosting web pages advertised within spam sent from another network, even if any third party sent those emails.

(7) We do not allow bulk mail, marketing email and newsletters in shared hosting (may cause problems or delay to email).

(8) Scam email.

 

Block Removal - If, as a result of a Customers actions, Likas Biz mail servers or IP address ranges are placed on black hole lists and other mail filtering software systems, Likas Biz shall charge Customer RM500 upfront and RM200 per hour the after for any necessary remedial actions.

 

To ensure optimum mail server performance, daily SMTP limit is set to 1,000 email for shared hosting account and 3,000 email for corporate hosting account.

 

Spam or Unsolicited eMail

You must not use the Likas Biz Network, Likas Biz equipment or any Likas Biz email address in connection with the transmission of spam, flames, mail bombs or substantially similar, unsolicited email messages. Your domain may not be referenced as originator, intermediary or reply-to address in any of the above. This prohibition extends to the sending of unsolicited mass mailings from another service that in any way implicates or any Likas Biz email address. A message is considered unsolicited if is posted in violation of a newsgroup charter or if it is sent to a recipient who has not requested or invited the message. For purposes of this provision, merely making one's email address accessible to the public will not constitute a request or invitation to receive messages.

 

If you are found to have spammed, Likas Biz reserves the right to disable your domain without warning. In addition, Likas Biz may impose a RM200 penalty for each spam policy violation. Likas Biz solely reserves the right to refuse or cancel service to known spammers. Lastly, Likas Biz reserves the right to determine what violates this policy. As such any violation may result in cancellation of services without refund.

 

Abuse

Any attempts to undermine, slander, libel, insult, threaten or cause harm to a Likas Biz server, customer, employee or the company directly is strictly prohibited and is grounds for immediate termination without refund. In addition, we will pursue all attempts to the fullest extent of the law.

 

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Likas Biz (or it's employee's/owners) harmless from any and all demands, liabilities, losses, costs and claims, including reasonable legal fees asserted against Likas biz, its agents, its customers, officers and employees that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Likas Biz against liabilities arising out of;

(1) Any injury to person or property caused by any products sold or otherwise distributed in connection with Likas Biz server;

(2) Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and;

(3) Copyright infringement. Customer agrees to limit the liability of Likas Biz to the amount paid for service.

 

Free Domain Offers

When this offer is being run and you may need a valid promo code. The terms & conditions for our free domain name offer are plain and simple. We will register the domain name for 1 year on your behalf. All we ask that you stay hosting with us for for a minimum of 1 year. If you decide to leave before 1 year and you want to take the domain with you we will only release it once you have paid our normal domain registration fee. If you stay for 1 year or longer and then decide to leave you are free to take the domain at no charge.

 

Delivery Policy

In case of instant payment (such as credit and PayPal purchase), the order will be processed within 24 hours. For other payment types, (such as bank transfer and cheque payment) we will start processing the order after payment is cleared this may take more than 3 days. For first time order, account will only be activated after successful phone verification.

 

Refund and Cancellation Policy

For payment, Likas Biz accepts MasterCard, Visa, PayPal, bank transfer and online banking. Likas Biz invoices exclusively via eMail. Likas Biz does not send out invoices via postal services. You may cancel your newly subscribed/purchase services or products that are applicable for refund at any time and receive a full refund (excluding SSL certificate, managed DNS, reseller hosting, license fee, VPS, cloud servers, dedicated server, setup fees, service charges, renewal or domain name registrations fees incurred) if cancelled within our thirty (30) days money-back guarantee period. If you wish to cancel your hosting account after (30) days, you will receive no refund of any monies already paid to Likas Biz. However, if customer cancels fifth teen (15) days before recurring monthly billing date customer will not be billed for the next month and all payments thereafter will be cancelled with immediate effect. Refunds will be given at the discretion of the company management.

 

The following methods of payments are non refundable and refunds will be credited to the hosting account:

 

Bank Transfer

Online Banking

ATM

 

Likas Biz reserves the right to arbitrate and delimit on a per-situation basis the extent to which this guarantee applies and may in the case of abuse of Likas Biz services on the part of customer void the thirty (30) days Money Back Guarantee.

 

Accounts violating our Terms and Conditions do not qualify for the thirty (30) days money back guarantee. Only first time accounts are eligible for a refund. For example, if you've had an account with us before, cancelled and signed up again, you will not be eligible for a refund. this is to protect our refund guarantee from being abused.

 

Refund is not applicable for paid renewal, upgrade and service charge of any kind.

 

Late Payment

Any account whose payment status is not current as of the start of the next billing period is deemed late. Generally, customers are given a 3 day grace period after which the account is put on suspension. You will receive a payment reminder everyday from the start of your payment due date. If after 7 days payment has not been received or we have not been contacted regarding payment, your account will be terminated without any further notice. Reactivation of closed accounts due to delinquency incurs a RM50 reactivation fee as well as payment of the balance due in full. For late payments please email billing department to arrange payment.

 

Cancellation

You must use only one of following methods to deliver an official written notice of cancellation: Please eMail billing department or click here to submit a ticket.

 

Without official written notice of cancellation to billing department within 30 days from the date of purchase, you will not be eligible for thirty (30) days money back guarantee.

 

For dedicated hosting and colocation the contract length is minimum 1 year. If cancellation made within a year, the customer need to pay the remaining months for the first year. In case customer need to move server to another datacentre, there will be another one year new contract at the new datacentre. If customer fail to clear any pending payment, we do not allow customer to remove server and take the server out from datacentre.

 

Disclaimer

Likas Biz will not be responsible for any damages your business may suffer. Likas Biz makes no warranties of any kind, expressed or implied for service we provide. Likas Biz disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery and any all service interruptions caused by Likas Biz and its employees. Likas Biz guarantees high uptime reliability.

 

Likas Biz keeps backups of key server systems only. Likas Biz can accept no responsibility for any loss of data or consequences arising from this. Likas Biz always advises clients to back up their site data regularly for its own protection.

 

Likas Biz furthermore expects that its customers who provide hosting services (resellers) to others will ensure its customers fully comply with all applicable laws concerning the privacy of online communications and any other policy of Likas Biz A customers failure to comply with those laws will violate this policy.

 

If a reseller provides hosting services to others and decides to cancel their reseller hosting account with Likas Biz, then Likas Biz will not be responsible for maintaining hosting for the resellers customers.

 

Finally, Likas Biz whishes to emphasize that in accepting services, customers indemnify Likas Biz for the violation of any law or Likas Biz policy, that results in loss to Likas Biz or the bringing of any claim against Likas Biz. this means that if Likas Biz is sued because of activities of teh customers that violate any law, or this policy, the customer will pay any damages awarded against Likas Biz, plus costs and reasonable legal fees

 

Failure to comply with any of our terms & conditions will result in grounds for immediate account deactivation.

 

Likas Biz reserves the right to change, edit or update the policies contained in this documents, along with the update content on our website including the prices on our services at any time for any reason without notice.